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Peanut Butter makes it to Afghanistan - published in newsletter

Posted by Katrina Domkowski on Nov 19, 2008

One of our very own call center clients - Peanut Butter & Company, published a very nice article about their Peanut Butter making it all the way to the troops in Afghanistan.
Michele C- one of the call center account managers- had sent her fiancee a 6-pack of Peanut Butter and one of their 10th Anniversary T-shirts [...]

One CSRs experience with Live Chat ….

Posted by Katrina Domkowski on Oct 23, 2008

Title: Live chat- the here, the now, the future
Author: Melissa Rovinski
 
Hello all! My name is Melissa R, and I have been working here at Solid Cactus for about 7 months now. Over that time frame I have watched the company grow tremendously. I can honestly say I can not wait to see what happens next!
   [...]

A well deserved treat ……

Posted by Katrina Domkowski on Oct 23, 2008

Author:  Alison Wydawski
Title:  A well deserved treat!
 
On Wed. Oct. 22, the late night call center crew (4-midnight) was treated to an indoor picnic!  Phenomenol monitoring scores for the week of Oct. 6 - 10th is what prompted this little celebration.  With 9 agents monitored, the average score was 98.8%!!  This is an amazing accomplishment!!  For one [...]

Happy 30th Birthday to Joe D from Project Mgt.

Posted by Katrina Domkowski on Oct 22, 2008

Today is Joe D’s 30th birthday. If you’re in the office- stop by and wish him Happy Birthday!
Once upon a time a boy loved super-heros —- many years later, his love for super-heros is still strong enough to make him come to work dressed as one…. Happy Birthday Joe!

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