Call Center’s night shift is treated to a 5-course meal

During the month of March - the call center held a contest called “March Madness for Quality”. The team with the highest overall quality monitoring average would receive a 2-hour break from the phones and enjoy a 5-course meal prepared by management.

The winning team was “Cactus After Dark” - headed by Alison Wydawski.  “Cactus After Dark” pulled together and maintained the highest quality monitoring score for the month — 95.50%! This is an amazing feat for 8 individuals to pull together and earn.

The 5-course dinner was held on Tuesday, 4/28/09.  Our conference room was transformed into an elegant fine dining room, equipped with china, linen napkins and the works.  Agents were treated to various quieche appetizers, salad, homemade shirmp bisque, garlic bread, vegetable lasagna, chicken parmagina, death by chocolate cake and homemade mini cheesecakes. 

Below are some pictures of our dinner: