A well deserved treat ……
Author: Alison Wydawski
Title: A well deserved treat!
On Wed. Oct. 22, the late night call center crew (4-midnight) was treated to an indoor picnic! Phenomenol monitoring scores for the week of Oct. 6 - 10th is what prompted this little celebration. With 9 agents monitored, the average score was 98.8%!! This is an amazing accomplishment!! For one individual on a team to score 98% or higher is one thing, but to have an average score this high across the board is an incredible feat! This shows you the true colors of these dedicated agents!
The crew feasted on fried chicken, hot dogs, hamburgers, potato salad, pickled eggs, and chips all provided by their supervisor. There was also an array of amazing desserts prepared by team members Suzanne & Nicole and supervisor, Alison W!
A good time was had by all and all calls taken during that time were quality calls too! Congratulations to the late night crew - now, does anyone have any tums?
katrina.domkowski
